10 ways to delight your customers for free

1. Send a handwritten thank you note

2. A personalised thank you video

3. Give them something genuinely useful along with their purchase

4. Tell them they’ve been selected to receive a surprise discount

5. Do them a favour

6. Recognise one of their milestones

8. Share the marketing love

9. Go out and get feedback in person

10. Give them the VIP treatment

Originally published at www.upmarketry.com on May 30, 2018.



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Hannah Brice

Hannah Brice

Managing Director of UK based startup brand-builder and marketing consultancy https://www.upmarketry.com